FAQs
This page includes answers to our most frequently asked questions.
Shipping & Delivery
Where do you ship to?
We currently only ship within the United States 🇺🇸
How much is Shipping?
Orders over $150
- Free standard shipping (5–8 business days)
- Or choose UPS 4-day shipping for just $3 at checkout
Orders under $150
- Standard shipping (5–8 business days): $7 USD
You can read our full shipping policy here
How long will it take for my order to arrive?
Your delivery time =Â order processing time + shipping time.
- Order processing time is typically 1-3 business days
- Standard Shipping is 5-8 business days
Where can I find my order number
This will be in the top of your order confirmation email and begins with a #
Returns & Exchanges
What’s your return policy?
Take a look at our detailed return policy here which also incudes how to start a return.
Do I have to pay for Returns?
Yes, $10 will be deducted from your return to cover the return shipping & repackaging fees.
Can I exchange a item for a different size?
If you have ordered the wrong size, offer free exchanges for a different size or color of the same style.
You can read more about exchanges and how to begin one here
To help order the right size in your first order you can check out our size chart here or you can message us with any questions you have about sizing!
Sizing, Fabric & Care
What size should I order?
Our swimwear is true to size by the measurements in inches - we recommend checking our Size Guide for exact measurements and fit tips for each style.
What Fabrics are your swim shorts made from?
Our swimwear is made from 78% Recycled Polyamide / 22% Elastane ECONYL®, a regenerated nylon made in Italy from ocean and landfill waste like fishing nets and fabric scraps as well as a recycled Eco Cordurouy fabric for the outer lining.
How should I wash my swimwear?
To keep your swimwear in its best shape, rinse it in cold water after use and hand wash cold with mild detergent. Do not machine wash or tumble dry, and avoid rough surfaces to preserve the fabric.
Are your swim tops padded?
Yes all of our swim tops include removable padding
Will the color fade over time?
Our swimwear is made with high-quality regenerated nylon, which is designed to resist fading from sun, salt, and chlorine. That said, all swimwear fabrics will naturally wear over an extended amount of time with frequent use and exposure. To keep colors vibrant for as long as possible, we recommend rinsing your swimwear in cold water after each wear, using gentle detergent and drying in the shade - do not machine wash
Payment
what currency are your prices listed in?
All prices are shown in USD (US dollars) and we currently only ship within the United States
Other Questions
Does Rise & Wild have any retail stores?
Currently we do not have any retail stores or pop-ups and only sell online at riseandwildswim.com
My question isn’t listed, can I speak to someone?
Message us here and we'll reply to your question within 24 hours.